Privacy Policy
How Novascape Technologies handles your personal data.
What we collect
When you submit a form on this site we collect your name, email address, phone number, company name and industry, along with any message you write. If you request a guide or checklist we also record which one. For visitors who create an account we store your name, email address and a hashed password — never the password itself.
Why we collect it
To respond to your enquiry, to send you the material you asked for, and to provide the services you sign up for. We also use aggregate figures to understand which parts of the site are useful. We do not sell your data to anyone.
Marketing
If you give us your details we may contact you about services relevant to your enquiry. Every marketing email includes an unsubscribe link, and unsubscribing does not affect service-related messages such as invoices or password resets.
Who else sees it
We use third-party providers to run the service, including cloud hosting and email delivery. They process data on our behalf under contract and may store it outside Kenya. We share data with anyone else only where the law requires it.
How long we keep it
Enquiry records are kept while there is an active business relationship and for a reasonable period afterwards. Records we are legally required to retain, such as invoices and tax records, are kept for the statutory period.
Your rights
Under the Kenyan Data Protection Act 2019 you can ask for a copy of the data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Write to hello@novascape.co.ke and we will respond within the statutory period.
Security
Data is transmitted over encrypted connections, passwords are stored hashed, and access to systems holding personal data is limited to people who need it. No system is perfectly secure, but we take this seriously and will tell you promptly if something goes wrong.
Cookies
We use cookies that are necessary for the site to work, including keeping you signed in. We do not use advertising cookies.
Contact
Questions about this policy go to hello@novascape.co.ke, or write to us at Nairobi, Kenya.